en	If the Boot Loader appears, you can follow our [[instructions on the Welcome Screen|install/windows#tails]].

en	Starting with the Boot Menu key

en	Troubleshooting Tails not starting at all

en	Use this section if the computer does not start from the USB stick and the Boot Loader does not display:

en	[[!img install/inc/screenshots/grub.png class="screenshot" alt="Black screen ('GNU GRUB') with Tails logo and 3 options: 'Tails' and 'Tails (Troubleshooting Mode)' and 'Tails (External Hard Disk)'."]]
de	[[!img install/inc/screenshots/grub.png link="no" alt="Schwarzer Bildschirm ('GNU GRUB') mit Tails-Logo und 2 Optionen: 'Tails' und 'Tails (Fehlerbehebungsmodus)'."]]

en	Verify your Tails USB stick

en	If you get the following error message in Windows:

en	The disc image file is corrupted.

en	Then, you have to [[install Tails using balenaEtcher|install/windows#etcher]].

en	Check our list of known issues

en	Similar problems might have been reported already for your computer model in our [[list of known issues about Tails not starting at all|support/known_issues#pc-not-at-all]].

en	Edit the BIOS or UEFI settings (advanced users)

en	To learn how to edit the BIOS or UEFI settings, search for the user manual of the computer on the support website of the manufacturer.

en	Take note of the changes that you apply to the BIOS or UEFI settings. That way, you can revert the changes if they prevent the computer from starting on its usual operating system.

en	In the BIOS or UEFI settings, try to apply the following changes:

en	Make sure that the Boot Menu key is enabled, in your BIOS or UEFI options. This option might be called **Boot Device List** or something similar, depending on the computer.

en	Edit the **Boot Order**. You might see an entry for **Removable devices** or **USB media**. Move this entry to the top of the list to force the computer to start from the USB stick before starting from the internal hard disk.

en	- Disable **Fast Boot**.

en	- Enable **CSM Boot**.

en	Enable **Legacy Boot**, in addition to UEFI. The computer might not start anymore on its regular operating system if you disable UEFI completely or if you only enable Legacy boot.

en	Try to upgrade the BIOS or UEFI. To do so, refer to the support website of the computer manufacturer.

en	Troubleshooting Tails not starting after the Boot Loader